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Consumer Health Information Service to Close

With the loss of operating funding from the Ontario Ministry of Health Promotion, the Consumer Health Information Service (CHIS) located at the Toronto Public Library closed on May 8, 2009.  

The Toronto Public Library will continue to provide health information to local users. Please visit the Toronto Reference Library, call the library's centralized phone service at 416-393-7131 or visit the Toronto Public Library's health and wellness wiki at

CHIS began as an 18-month pilot project funded by the Premier's Council on Health, Well-Being and Social Justice in November 1991. The Service--located at the Toronto Reference Library--opened to the public in February 1992. It included a walk-in service, local and toll-free phone line assistance, as well as the provision of tailored information
packages to help consumer make informed decisions about their health. In 1993, the Ministry of Health began funding CHIS. Since CHIS opened in 1992, approximately 115,000 people have consulted CHIS for health information, and 350,000 users have accessed the CHIS website since it became available in November 1999.