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Program Coordinator, Pinecrest-Queensway Community Health Centre

Ottawa, Ontario
Deadline June 29, 2009

Job Summary

The Program Coordinator will lead a multi-disciplinary team in the initiation of a new falls prevention program for seniors, living in the West end of Ottawa. In partnership with the Advisory Committee (composed of seniors, caregivers, and community agencies serving seniors), the Program Coordinator is responsible for implementation, evaluation, reporting and development of the program model, based on best practice that has been developed over the past year.

The model includes: provision of individual falls assessment and follow up services for seniors who fall or who are at high risk of falling; education and outreach to service providers on best practices for falls prevention; education, awareness, and health promotion for seniors and caregivers on falls prevention; and advocacy to address gaps in service or problems contributing to falls in seniors.

Job Specific Responsibilities

  • To review the components of the program model and establish annual work plans based on available resources;
  • To work with partner agencies (such as the Queensway Carleton Hospital, the Regional Geriatric Assessment Program, the Ottawa Community Care Access Centre, the Olde Forge, and Western Ottawa Community Resource Centre) to determine appropriate clients for the Falls Prevention Program, referral policies and procedures, and associate memorandums of understanding/protocol agreements;
  • To direct the work of the “Falls Prevention Team” and determine priorities for action (including assessment and follow up for seniors who fall or who are at high risk of falling; health promotion and awareness).
  • To plan for and arrange, orientation and ongoing education opportunities for members of the Falls Prevention Team and members of the Advisory Committee;
  • To work with the Advisory Committee and develop a plan for in-service education of professionals on best practices in falls prevention;
  • To provide direct service for delivery of program components as needed;
  • To work with community support agencies (the Olde Forge and Western Ottawa CRC) and Ottawa Public Health in: (a) development of a plan for education and awareness programming around falls prevention for seniors and caregivers; (b) recruitment and training (provided by public health) of instructors to offer the “Stand Up” exercise and health promotion program for seniors in the catchment area.
  • To develop assessment and data collection instruments for clients served by the program and report on these on a regular basis;
  • To work with the Advisory Committee to take action on 1-2 advocacy issues per year related to falls prevention.
  • To act as a “champion”, spokesperson, and key resource for the promotion of action on falls prevention in the community.
  • To participate as an active member of the Ottawa Falls Prevention Coalition, and other relevant committees in the community.
  • To provide regular and ongoing reports (including budget/program reporting) for PQCHC, the Advisory Committee, and the LHIN.


  • A health science degree in a related discipline;
  • 3-5 years experience in program development, implementation and evaluation
  • Experience working with seniors;
  • Knowledge of community health sector;
  • Knowledge of falls and falls prevention;
  • Presentation and group facilitation skills;
  • Proficient in MS Office, including Power Point, Excel and Access;
  • Experience in working with partnership models;
  • Excellent interpersonal skills;
  • Strong written and oral communication skills in English; bilingualism highly desirable.

Candidate Information:

This position would appeal to a health professional who enjoys a combination of program development/community leadership activity and direct service delivery of an educational or clinical nature. The successful candidate will be inspired to expand best practices in senior falls prevention initially in western Ottawa, and be enthusiastic and instrumental in ultimately championing program expansion across the Ottawa region. On a day to day basis, the successful candidate must be able to work independently and, at the same time, actively participate in and develop a team of dedicated staff for the project.

Please reply by June 29, 2009 to:

Human Resources

Pinecrest-Queensway Community Health Centre

1365 Richmond Road, 2nd Floor

Ottawa, ON K2B 6R7

Fax: 613-288-3407


Resumes must be submitted as Microsoft Word documents only. Due to the high volume of resumes received, we are unable to confirm receipt of or acknowledge resumes. Only candidates selected for interviews will be contacted.