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Manager, Program Training & Consultation Centre

Toronto, Ontario

Deadline July 29, 2009

Vacancy: Manager, Program Training & Consultation Centre (PTCC)

Reports to: Director, Population Health, Prevention and Screening

Location: Downtown Toronto Subway Location on University Ave

Status: Permanent Full-Time

Cancer Care Ontario (CCO) is an umbrella organization that steers and coordinates Ontario’s cancer services and prevention efforts. As the provincial government’s chief cancer advisor, Cancer Care Ontario directs over $700-million in public health care funding for cancer prevention, detection and care. The agency also operates screening and prevention programs; collects, monitors and reports information about cancer and cancer system performance; develops evidence-based standards and guidelines for health care providers; and works with regional providers to plan and improve cancer services.

Position Summary:

Cancer Care Ontario is the provincial agency responsible for continually improving cancer services. As the government’s cancer advisor, Cancer Care Ontario (CCO) works to reduce the number of people diagnosed with cancer and make sure that patients receive better care every step of the way.

As a leading organization in cancer prevention, Cancer Care Ontario is leading the Program Training and Consultation Centre (PTCC) in its next phase of development. PTCC is a resource centre funded by the Smoke-Free Ontario (SFO) Strategy. PTCC’s mandate is to provide training and technical assistance to enhance the capacity of communities in Ontario to implement effective strategies in support of the SFO goals. PTCC serves all Ontario health units, local interagency councils on smoking and health and community health centres. (

The successful applicant will ensure strategic decision-making, collaborative planning with partners and an effective capacity building program. The successful applicant will also guide the direction, planning and implementation of training, consultation, information, networking opportunities and referral services related to tobacco control and related chronic disease prevention activities.


1. Program Development

  • Work in collaboration with partners, CCO management, other tobacco control stakeholders and the Ministry of Health Promotion to develop a plan to increase capacity of provider organizations to deliver effective tobacco use reduction interventions.
  • Continuously monitor developments in tobacco control and assess the training needs of partners in the SFO strategy.
  • Analyse program contributions, strengths, shortcomings and risk analysis and initiate improvements.
  • Coordinate and support the development of knowledge exchange tools/materials and processes related to specific projects and target audiences, including enabling the development of training curricula.

2. Evaluation and Quality Improvement

  • Set standards and establish processes that include the development of capacity building indicators as part of a performance indicator monitoring system.
  • Manage the development and implementation of an evaluation plan for PTCC and monitor and assess the effects of programs and resource usage.
  • Establish Continuous Quality Improvement measures and processes to ensure customer satisfaction

3. Stakeholder Engagement

  • Collaborate with partners, funders, clients and other stakeholders. Create and pursue opportunities.
  • Establish and maintain effective working relationships with federal, provincial and local governments, other professional agencies and community groups.
  • Promote the PTCC programs and represent the organization both internally (within CCO) as well as externally in the field, and with funders.
  • Act as PTCC spokesperson, a resource to CCO Public Affairs and to the media, community, researchers and program developers.

4. Administration

  • Strategically plan, coordinate activities/services with diverse partners, and ensure that deliverables are met.
  • Facilitate and lead team of diverse partners in achievement of goals.
  • Support, mentor and supervise staff, individually and as a team. Problem-solve and support staff to strive for excellence. Recruit/hire new staff and supervise contractual staff members and consultants. Oversee staff of partner organizations who work on PTCC projects.
  • Manage HR functions of program including contract negotiation, workplans and fulfilment.
  • Negotiate grants, workplans and manage the budget of PTCC including effective and efficient use of resources
  • Prepare reports to funders, partners, the Director of Population Health and other CCO management.
  • Participate in CCO management team, and contribute to organizational policy and practice improvement


  • Completion of a Masters degree program in education, health promotion, community/public health programming, health administration and/or a related field or recognized equivalent required.
  • 5-10 years practical and related experience required.
  • Experience in program management, meeting/workshop facilitation, program design planning and evaluation, and educational resource development.
  • Strong team development, coaching, collaboration skills and participatory management approaches.
  • Demonstrated leadership/experience in tobacco control with knowledge of tobacco control stakeholders
  • Excellent verbal and written communication skills in English required and in French a strong asset.
  • Word processing, presentation software, e-mail, internet/intranet usage, spreadsheets and databases.

More About Cancer Care Ontario:

Cancer Care Ontario is the provincial agency responsible for continually improving cancer services. As the government’s cancer advisor, Cancer Care Ontario works to reduce the number of people diagnosed with cancer and make sure that patients receive better care every step of the way.

The information on our main website is at:

View our listing of all other CCO current job postings at:

On Resume Format: If you elect to apply, you will need to have a text only version of your resume, or possibly HTML format, in order to cut and paste it into the resume application box provided. Then after the application process, and after hitting submit, you will be invited to attach up to two files to your application. Please make one of these attached files your formatted resume in one of .doc, .rtf or .pdf formats.

Cancer Care Ontario is a HOOPP employer, with details at: