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Manager, Lottery, Canadian Cancer Society, Ontario Division

Toronto, Ontario
Deadline November 17, 2010

Job Purpose

Under the direction of the VP Development and Marketing, the Manager, Lottery is responsible for managing all initiatives and overseeing the operation and administration of the Lottery program.

Duties and Responsibilities

Primary Functional Duties

  • Responsible for overall management of the mega lottery program.
  • Manages external strategic partners to ensure mutually agreed upon goals and objectives are met.
  • Oversees execution of lottery-related marketing, media and creative strategies.
  • Evaluates and reports on key performance indicators to ensure revenue objectives are delivered within predefined timeframes.
  • Evaluates and recommends new strategies and opportunities to sustain and increase purchaser loyalty and revenues.
  • Investigates growth opportunities including enhancement of existing lottery product and feasibility of new initiatives.
  • Manages and monitors performance of multiple external vendors with respect to ticket and payment processing; inbound and outbound telemarketing; data management.  
  • Initiates and facilitates effective communication of lottery strategies to internal and external stakeholders.
  • Provides leadership to lottery advisory committee.
  • Leverages internal capacity and expertise to support the lottery.
  • Responsible for all research, media and creative agency RFPs.
  • Reviews and approves all creative and media buys.
  • Maintains, monitors and authorizes all expenditures.
  • Responds to all customer service issues in a timely and respectful manner.
  • Other projects as assigned by the VP Development and Marketing.

Fiscal Management Responsibilities

  • Monitor adherence to financial policies and controls.
  • Ensure an adequate audit trail is in place to meet Canadian Cancer Society requirements.  
  • Defines lottery product and develops revenue and expense projections as part of the budgeting process.
  • Authorize expenditures within approved guidelines.  
  • With support of strategic partners, monitor expenditures against plan and initiate appropriate remedial activity as required.

Health and Safety Responsibilities

  • Work in compliance with the provisions of the Occupational Health & Safety Act and its regulations, as well as take every precaution reasonable to protect the health and safety of staff and volunteers.

Qualifications

  • Related post secondary education (or equivalent combination of education and experience) with demonstrated project management skills.
  • Experience with a multi-level non-profit organization.
  • Vendor management experience.
  • Strong interpersonal skills and demonstrated customer service focus.
  • Strong ability to problem-solve and exercise excellent judgment to reach sound resolutions.
  • Effective oral and written communication skills including ability to make presentations.
  • Strong attention to detail, with good analytic and planning skills.
  • Excellent interpersonal, organizational, strategic thinking and communication skills.
  • Flexibility, ability to deal with competing priorities while working to strict timelines and targets.
  • Computer literate, proficient in MSOffice (Word/Excel) and in understanding of database applications and interpretation/use of information.
  • Marketing experience, including creative and media executions in television, radio, print and online.
  • Professional marketing or fundraising certification or demonstrated interest in pursuing certification is an asset.
  • Knowledge of Canadian Cancer Society policies, procedures and terms of reference is an asset.
  • A criminal record check is required.
  • Non-smoker.

Working Conditions

  • Works independently.
  • Works as part of multidisciplinary team.
  • Some travel required. (to visit vendors as needed)
  • Responds to inquiries from the general public (in person, on phone or via e-mail).
  • Tight deadlines.
  • Multiple reporting relationships.
  • Works with confidential issues and data.
  • Multiple priorities and interaction with many vendors.

Indirect Reports

  • Occasionally for administrative staff teams.

In return for your contributions, we offer an attractive compensation package encompassing a competitive starting salary in the high $50K range and excellent benefits package, which will reflect the level of work experience, and the chance to work in a supportive and progressive environment. Qualified non-smokers are invited to send their resume and cover letter, quoting job#OHPE-83 by November 17, 2010, to:

Human Resources
Canadian Cancer Society, Ontario Division
55 St. Clair Ave. W, Suite 500
Toronto,ON M4V 2Y7
recruit@ontario.cancer.ca

The Canadian Cancer Society thanks all applicants for their interest; however only those selected for interviews will be contacted.

The Canadian Cancer Society provides equal opportunity in employment and encourages applications from all qualified persons.