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Alternate Level of Care Lead, South West Local Health Integration Network

London, Ontario
May 26, 2011

The South West Local Health Integration Network  (LHIN), is one of 14 local organizations that have been created in Ontario to plan, coordinate and fund local health services, including hospitals, community care access centres (CCACs), long-term care homes, community health centres (CHCs), community support service agencies, and mental health and addictions agencies. The office of the South West LHIN is located in London, Ontario.

Committed to health improvement, innovation, and the establishment of collaborative partnerships across the South West, LHIN staff will incorporate the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence, an entrepreneurial spirit and a desire to transform the Ontario healthcare system, then consider the South West LHIN for your next career move.

Alternate Level of Care Lead  (1 Year Contract Position)

Reporting to the Senior Director Performance, Contract and Accountability, the Alternate Level of Care Lead will be responsible for working with health service providers in establishing, managing, monitoring and evaluating performance and goals against ALC improvement plans. This position requires you to help create effective working relationships between partners involved in enhancing access and improving patient flow in the local health system to ensure the translation and consistent application of performance improvement concepts and the meeting of performance targets throughout the South West LHIN.

You will lead and coordinate performance management activities including development of an ALC action plan and mitigation strategies; monitoring of provider level projects and plans; establishing/preparing tracking and performance reports; performing detailed analysis in support of an actionable, measurable and results driven ALC improvement strategy and supporting the South West LHIN in negotiating health service provider ALC targets and service accountability agreements.

Qualifications: The successful candidate will have a graduate degree in a health discipline or a related field with knowledge in health performance and quality improvement or the equivalent in education, training and experience. Demonstrated understanding of the Ontario health care system as well as performance management, quality frameworks, balanced scorecards, dashboards and related evaluation theories and techniques and experience in setting, analyzing and interpreting performance measures are essential. The successful candidate will possess strong oral and written communication skills, excellent interpersonal and relationship management skills and the ability to manage time-sensitive and complex situations. Analytical skills including database, spreadsheet, project management and presentation software skills are critical in this position. Experience negotiating agreements and performance measures and proficiency in French would be assets.

For further information on the South West LHIN please visit:

For the French Version of this job posting, see below (Pour de plus amples renseignements et/ou les details en français, de cet offre d’emploi, voir ci-dessous) and to explore this opportunity in detail and to apply online, please  visit

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.