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Change Management Coordinator, South West LHIN

London, Ontario
Deadline September 6, 2011

The South West Local Health Integration Network (SWLHIN), is one of 14 local organizations that have been created in Ontario to plan, coordinate and fund local health services, including hospitals, community care access centres (CCACs), long-term care homes, community health centres (CHCs), community support service agencies, and mental health and addictions agencies. The office of the South West LHIN is located in London, Ontario.

Committed to health improvement, innovation, and the establishment of collaborative partnerships across the South West, LHIN staff will incorporate the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone.  If you are interested in being part of a dynamic team at the South West LHIN, consider the following:

Change Management Coordinator

This contract position offer and full time 18 month contract is dependent on funding being secured for this eHealth project.

Reporting to the Southwest Physician Office Interface to Regional EMR System (SPIRE) Expansion Project Specialist, the SPIRE Change Management Coordinator will be responsible for overseeing all SPIRE implementation for the SPIRE Expansion project through the management and coordination of 3 Change Management Site Support staff.  The position requires effective management of the team of Site staff to ensure a high level of successful implementation and on time delivery of the project. The Change Management Coordinator will also ensure comprehensive change management processes, ensure standardization and communication of documentation for the South West LHIN and act as management lead for customer and implementation team relationships.

Qualifications: The successful candidate will have a post secondary education in health sciences, business administration or a relevant field or the equivalent combination of education, training and experience. You must have a minimum of 5 years change management experience including demonstrated experience in developing and delivering change management and adoption programs and communications, training and adoption strategies. Preferred experience managing staff. You must also have working knowledge of the latest theories, models and strategies for assessing and leading organizational change, including documentation and design of business processes with demonstrated ability to understand the inter-relationship between business processes and technology tools. Strong skills with computer systems including all Microsoft office tools, demonstrated ability to adopt and/or learn new system functionality and new technology as a user and working knowledge of an EMR system are required. Experience with project management approaches, tools and phases of the project lifecycle is a must. Demonstrated ability to foster and maintain effective working relationships with diverse groups. Preferred candidates will also have working experience in a human resource, communications or organizational development role, experience in defining the impact that change will have on staff/management/customers and the ability to manage time/heavy work load effectively. Knowledge of and experience in the healthcare sector and proficiency in French would be assets.

For more information on the South West LHIN, please visit

To apply online by Sept.  6, 2011, please visit

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.