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Director of Operations, Trellis Mental Health and Developmental Services

Guelph, Ontario
Deadline September 26, 2011

Trellis Mental Health and Developmental Services established in 1967, provides community based mental health and developmental services for citizens throughout the catchment area of Guelph, Wellington, Dufferin and Kitchener-Waterloo. Its mission is to enhance the wellness and enrich the lives of people with developmental or mental health challenges and their loved ones.

Trellis‘ mission, values and approach to service delivery is based on the philosophy of recovery/resiliency. This philosophy places the focus of care on helping people recover mastery over their lives and achieving fulfillment and meaning despite dealing with serious mental health challenges or developmental disabilities. Services are centered on the client and strive to help clients take charge of their lives, achieve optimal health, pursue their hopes and dreams and contribute as full and valued members of the community.

With the current Director of Operations leaving, Trellis is now searching for a new  Director of Operations.

Reporting to the Executive Director, the Director of Operations will be responsible for leading Trellis in the key administrative functional areas of Finance, Human Resources, Facilities, Information Technologies, and Volunteer Services. You will enhance internal organization processes and infrastructure which will allow Trellis to continue to grow and fulfill its mission and help position the organization to meet new challenges, including the expected further growth of services and delivery. You will take a strong lead in overseeing the organization’s performance, evaluation and related quality improvement initiatives.
An energetic and dynamic leader, you have vision for the vast potential of the organization and will provide leadership, motivation, encouragement and strategic and operational direction to a talented and compassionate team of staff and volunteers.  

You are progressive and open to new ideas, delivering results with and through people and are invested and experienced in internal and inter-organizational collaboration and integration. Your exceptional communication and interpersonal skills will be demonstrated by your ability to effectively reach, influence   and work with people in diverse contexts including community agencies, Board of Directors, LHINS and provincial government ministries.
The ideal candidate has a proven record of five years or more in managing the finance and administration of a $10 million plus organization with multiple functional areas and a complex funding model. Your non-profit experience and history operating in a fast growing environment with a limited budget and resources would be of value.  A Master’s Degree in Health, Public or Business Administration, or a combination of an Undergraduate Degree in Business, Finance or a related field with solid operational management experience is preferred.
The opportunity to influence and lead the operations of a thriving community mental health and developmental services organization awaits the qualified candidate.  

This search is being conducted on behalf of Trellis by crawfordconnect, a search firm specializing in finding leaders and fundraisers for Canada’s non-profit sector.  Qualified applicants are invited to submit their applications on-line only, in confidence, by September 26, 2011 at

For more information about the position, please e-mail Linda Samis, Senior Consultant, crawfordconnect at or call 416-781-3618. Inquiries are welcome; all applications are requested online.