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RFP--Diabetes Prevention Program (DPP) Evaluation, Unison Health and Community Services

Deadline October 19, 2012

Unison Health and Community Services is a non-profit, community-based organization that serves neighbourhoods in North West Toronto. Operating out of five locations, Unison offers core services that include primary health care, counselling, health promotion, early years programs, legal services, harm reduction programs, housing assistance, adult protective services, Pathways to Education, diabetes prevention and Diabetes Education Centre (DEC). Unison’s mission is working together to deliver accessible and high quality health and community services that are integrated, respond to needs, build on strengths and inspire change.

Unison is committed to working from an inclusive, pro-choice, sex positive, harm reduction, anti-racist, anti-oppression and participatory framework.

Background

Unison has been providing the community with diabetes prevention services since 2009. The program began as a pilot project funded by the Toronto Central Local Health Integration Network (TC-LHIN). Since then, the program has grown and become fully implemented with the goal of helping people to understand their risk of developing diabetes and to give them the tools to address these risk factors. This program includes four main components:

1. A diabetes screening questionnaire
2. A diabetes prevention education 4-week workshop series
3. Short term, one-on-one counselling support for those identified at risk of developing diabetes
4. Community development programs/initiatives (e.g. community kitchens, food markets)

Last year over 750 people were screened through the program while providing workshops to over 350 people and more than 45 one-on-one counselling sessions. An evaluation was conducted during the pilot phase and again after the first year of implementation. These evaluations were primarily process focused with some outcome evaluation elements.

This year, the TC-LHIN and the Ministry of Health have requested an outcome evaluation of the program. Unison is seeking a consultant to lead this evaluation. Below are the goals and objectives (to date) for the evaluation.

Goals

  • To understand the impact on the clients we serve of Unison’s DPP program
  • To understand potential access and attachment barriers (i.e. successful referral) to diabetes prevention and/or diabetes management experienced by clients

Objectives

  • Evaluate the programs ability to reduce incidence of diabetes related complications through referrals and participation in DECs
  • Evaluate client experience/satisfaction with the program
  • Evaluate DPP staff and volunteers’ perspective on program impact
  • Evaluate attachment/active enrollment in culturally relevant and/or language specific pre-diabetes education programs
  • Evaluate barriers that affect clients’ capacity to successfully access referral sources (including primary care and DECs)

The evaluation is to be a mix of both quantitative and qualitative methodology that will include surveys, interviews and focus groups. The evaluation also must be rooted in best practice literature, including the Ontario Diabetes Strategy. The evaluation will include working with clients, staff, volunteers and partner agencies. In particular, the Consultant will be responsible for coaching/mentoring a small DPP evaluation team of staff who are interested in enhancing their evaluation skills.

Deliverables

The Consultant will fulfill the following expectations:

  • Develop a detailed evaluation plan, including methodology and tool development
  • Collect, record and analyze qualitative data – including interviews and focus groups
  • Collect, record and analyze quantitative data – including surveys and demographic information
  • Conduct a best practice/grey literature review
  • Write a preliminary and final report (including coordinating the layout and printing)
  • Coach and mentor the small DPP evaluation team with the goal of enhancing their evaluation skills
  • Situate the research within current Unison, TC-LHIN and Ministry of Health initiatives and strategic directions

Timelines and Key Dates

  • October 9, 2012: RFP posted
  • October 19, 2012: Deadline for submission of proposals
  • November 5, 2012: Start date for evaluation development
  • January 1, 2013 Start date for evaluation implementation
  • January 31, 2013: Preliminary evaluation report submitted
  • March 31, 2013: Finalize evaluation data collection
  • April 30, 2013: Final report submitted

Proposal Submission

In submitting your proposal, please include the following:

1. A brief description of your previous experience and your qualifications to help us determine why you are the right consultant for this project;
2. Your resume;
3. A brief one page overview of your understanding of the scope and requirements of the project;
4. A budget for the total cost of the work, including all personnel, materials, client incentives, layout/printing and other expenditures including taxes;
5. A example of a past evaluation report you have written;
6. A qualitative evaluation tool that you have developed (either from past work or for this initiative);
7. Two references.

Please submit your proposal by 5 p.m., Friday, October 19th to hirings@unisonhcs.org, quoting ’RFP DPP Evaluation’ in the subject line of your email. We cannot accept emails over 5 MB.