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Quality Improvement Specialist, South West Local Health Integration Network

London, Ontario
Deadline December 31, 2013

The South West Local Health Integration Network (LHIN) is one of 14 local organizations that have been created in Ontario to plan, coordinate and fund local health services, including hospitals, community care access centres (CCACs), long-term care homes, community health centres (CHCs), community support service agencies, and mental health and addictions agencies. The office of the South West LHIN is located in London, Ontario.

Committed to health improvement, innovation, and the establishment of collaborative partnerships across the South West, LHIN staff will incorporate the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence, an entrepreneurial spirit and a desire to transform the Ontario healthcare system, then consider the South West Local Health Integration Network (LHIN) for your next career move.

Quality Improvement Specialist

The South West LHIN is seeking an experienced individual to serve as a champion, coach, and expert in quality improvement (QI) to ensure that chronic disease programs and other initiatives across south western Ontario effectively utilize QI approaches, methodologies and tools to achieve outcomes.

In this full-time permanent position, the Quality Improvement Specialist reports to the Senior Director, System Design and Integration and is responsible for: providing expertise, advice and coaching to create a culture of quality improvement;  coordinating improvement, measurement and change management projects to ensure effective performance and organizational success with a targeted focus on diabetes and chronic disease programs; establishing effective working relationships with key partners internally and externally to coordinate projects; coaching improvement teams and sustaining a culture of quality improvement; and, providing advice in the design and planning of QI projects, approaches and methods.

Qualifications: Post-secondary education in health administration, health planning, business administration, research or equivalent combination of education, training and experience. Successful completion of QI training (e.g. lean, IHI improvement advisor, etc.). An understanding of the Ontario health-care system, challenges and opportunities for improvement. Demonstrated experience carrying out complex QI projects that required the use of project management methods, measurement techniques and change management strategies.    Excellent written and oral communication, analytical and evaluation skills.  Strong teamwork, relationship management and customer service skills. Proficiency with PC-based hardware/software and inter/intranets. Knowledge of and/or experience with diabetes and chronic disease programs; Proficiency in French is an asset.

For more information about the position, please contact Jessica Grimaldi at 1-866-598-1500 x248 or via email at For further information on the South West LHIN or to access the French version of the job posting, please visit:

How to Apply: please forward your resume by December 31, 2013 to

Compensation includes competitive salary, benefits and pension plan.

The LHIN is an equal opportunities employer and welcome applications from all suitably qualified persons. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.