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South West Community Care Access Centre, cSWO Change Management and Adoption Coordinator

London, Ontario
Deadline April 18, 2014

Community Care Access Centres (CCACs) are publicly funded health care agencies dedicated to getting people the home care and community care they need to stay well, heal at home and stay safely in their homes longer.

The South West Community Care Access Centre (CCAC) serves 60,000 people each year, across a vast region from Tobermory in the north to Long Point and Port Glasgow in the south. Our role is to get people the home and community care they need to stay well, heal at home and stay safely in their homes longer. We also help people transition through the system and to other living arrangements. We do it by working in partnership with clients, families, providers, community organizations, and others.

The Province of Ontario is committed to creating an integrated Electronic Health Record (EHR) by 2015 for the residents of Ontario. The EHR will ensure that the patient's health information is made accessible in a timely, secure fashion at any point of service in the health care system.  The EHR will also improve quality of care, the sustainability of the health system, enhance planning and decision support, and reduce wait times. To meet this objective, eHealth Ontario has developed three provincial clusters that will be working in parallel on complimentary priorities: connecting North East Ontario (cNEO), connecting Greater Toronto Area (cGTA), and connecting South West Ontario (cSWO).   The clusters will enable effective delivery of provincial eHealth solutions.

London Health Sciences is the delivery partner to eHealth Ontario, with accountability for the cSWO Program Management. In the South West LHIN region, the South West CCAC is the Change Management and Adoption Delivery Partner (CM&A DP) and several opportunities exist for:

cSWO Change Management and Adoption Coordinator
(9 to 12 month contract assignments with possibility of extension)

Join this exciting initiative to improve the health system in South Western Ontario by leading and coordinating the rollout of electronic health records to over 1000 Health Service Provider (HSPs) organizations.  Reporting to the Regional Program Lead, you will: lead, plan, and coordinate the implementation activities for an assigned portfolio of HSPs; conduct readiness assessment studies; prepare implementation and adoption plans; review existing business and clinical processes to determine implementation strategies; and, rollout change management strategies including the coordination and delivery of training.

Qualifications/Requirements:  qualified candidates will have exceptional leadership, relationship management, planning and project coordination skills along with a track record of successfully delivering on past projects and transformational initiatives.  Your expertise may include a background in project management, quality improvement, electronic health records, health informatics and/or information systems.  Ideally, you also have experience in business, health care and/or financial analysis, training, facilitation and change management principles.   This position will involve travel within South Western Ontario and requires a valid G driver’s license and access to a vehicle.

The South West CCAC is offering competitive salaries, flexible work schedule and work location arrangements.
For more information, please visit or call Jessica Grimaldi at 1-866-598-1500, extension 248. 

Qualified candidates are encouraged to forward a resume via email to by April 18, 2014.Secondments may be considered from candidates working for Health Service Partners of the SWCCAC.