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Youth Navigator, Carizon Family and Community Services

Waterloo, Ontario
Deadline March 10, 2015

Agency Overview:

Carizon Family and Community Services specializes in children’s mental health, youth engagement and development, family violence services, individual and family counselling, parental support and education, credit counselling, workplace resilience, settlement support and community wellness.

Position Overview:

This position is a result of collaboration between the City of Kitchener, the Waterloo Region Crime Prevention Council and Carizon Family and Community Services. A Collaborative Team will inform and support the initiative.

The purpose of this position is for 2 Youth Navigators to spend their time in the community engaging youth who are struggling to make good choices, are in need of support to get through a difficult period in their life and/or are seeking opportunities to develop leadership within their community. The Youth Navigators function as a liaison between the relevant service agencies and youth who may be in need of supports.

The Youth Navigator’s focus is on meeting youth where they are at, both physically and philosophically, providing opportunities to develop community connections, leadership skills and a place to share their thoughts, concerns and needs with a caring, supportive individual. A relationship based approach will be critical in order to develop trust with the youth. The Youth Navigators will work with youth to help identify personal strengths, needs and interests and further, to create opportunities for youth within their immediate community and the community at large in an effort to assist in realizing their full


  • To build positive relationships with youth who are not engaged in their community
  • To work with youth to determine strengths, needs, interests and capacities
  • To help create opportunities with/for youth
  • Encourage youth to build on their strengths, interests and abilities in order to thrive and develop to their full potential
  • Promote and support youth participation in the community
  • Promote the integration and acceptance of youth in the community
  • Promote and encourage each individual to maintain an optimum level of health, well-being and self- esteem and support harm reduction strategies
  • Connect with youths’ parents/families, when appropriate
  • Liaise with appropriate community agencies and schools in order to connect youth to resources and services relevant to their needs
  • Liaise with Collaborative Team on relevant successes and challenges
  • Contribute to and provide input into program reports and evaluation data
  • Collect and maintain records relevant to the position
  • Attend supervision and partnership meetings as required
  • Participate as a member of the Child and Youth Pillar within City of Kitchener Initiative


  • Lived experience an asset, for example, low/no income and/or refugee and/or immigrant status among other experiences
  • Post-secondary education relevant to youth and/or social services
  • At least 3 years of experience working with marginalized/disengaged youth
  • Experience working collaboratively with youth
  • Experience working in community collaboratives and multisectoral partnerships an asset
  • Experience working with innovative youth engagement approaches
  • Understanding of issues affecting marginalized youth
  • Understanding of community engagement and community development philosophy
  • Knowledge of community resources and services relevant to youth
  • Experience working with New Canadians and related settlement issues
  • Demonstrated facilitation skills in conflict management and resolution
  • Knowledge and experience with boundaries related to this type of work
  • In addition to English, a 2nd or 3rd language is essential, specifically Somalian and/or Arabic

Skills and Attributes

  • Works in a manner that preserves confidentiality and minimizes risk to self and others.
  • Works in a manner that incorporates the social determinants of health.
  • Able to incorporate and strengthen collaborative, interdisciplinary teamwork.
  • Respects and values the diversity of communities and individuals.

How to Apply:

Interested applicants are invited to submit their resume (in confidence), before 4:00 p.m. on the last day of this posting to: Human Resources via email:, quoting the competition number in the cover letter and email subject line. We request that candidates please send their cover letter and resume together as one combined document (Word.doc, PDF etc.).

*Carizon is an equal opportunity employer and supports workforce diversity. At Carizon, we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.

Salary: As per salary grid

Location: 1770 King St. Kitchener

Employee Group: Non-Union    

Status: Contract, Part-Time- 2 Positions Available (1 year contract)

Hours of Work: 28 hours per week

Schedule: Flexible    

Competition Number: 04-15 (NUC-03)

Posting Period: February 19-March 10th

Start Date: April 2015