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Vice President, Patient Experience, Fraser Health Authority

Surrey, British Columbia
No deadline noted

Fraser Health provides a wide range of integrated health care services to more than 1.6 million people in the Fraser region. It is one of Canada's largest and fastest growing health authorities with over 26,000 employees, 2,500 physicians and nearly 6,500 volunteers focused on patient outcomes and the communities it serves. Fraser Health Authority is seeking a VP, Patient Experience that will retain the strong regional programs that are in place and will support the engagement and retention of medical leadership involvement in the system.

Reporting to the President & Chief Executive Officer (CEO), the Vice President is a member of the Executive Team and the Clinical Operations Committee, and is jointly accountable for the attainment of Fraser Health’s operating strategies and priorities. The Vice President provides Senior Executive leadership to the Patient Experience portfolio to ensure the journey through our health care system is both high quality and seamless for patients/clients/residents and their families. These include: Quality, Access & Capacity, Infection Control & Prevention, Performance & Accreditation, Professional Practice,  Aboriginal Health, South Asian Health Institute and Ethics & Diversity, Foundation Relations

As the ideal candidate you are a seasoned healthcare executive who has been responsible for overseeing a number of key elements related to patient experience with a significant emphasis on quality. A proven track record in achieving significant change, exceptional critical reasoning skills and the ability to create solutions for significant patient care issues is paramount. You bring a passion for the patient end of quality and to ensure that their journey through the health care system is both high quality and seamless. You are an instinctive leader and are able to inspire an organization to achieve goals never thought possible.

If this is the next step in your professional career, visit our website and submit your application to George Madden and Shelina Esmail at

PFM Executive Search / Panorama Search Partners
Suite 2020, 1055 West Hastings Street
Vancouver, BC  V6E 2E9
Tel 604.689.9970