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Director, Corporate Services, Kingston Community Health Centres

Kingston, Ontario
Deadline November 16, 2015

Internal/External Competition: DIRC-2015
Posting Date: October 14, 2015
Closing Date: November 16, 2015

Job Description: Director, Corporate Services

Position Type and Salary: Permanent Full time, $92,000 - $113,500 annual salary

Reports to: Executive Director

Expected start date: March 2016

Position Summary

The Director is accountable for leading the planning, implementation and management for corporate services.   Corporate services has an organization wide scope including: financial systems/controls/budget, human resources, volunteer coordination, facilities (including capital), corporate administration, communications, and information technology. The Director is responsible for the development of and compliance with corporate policies and procedures, all relevant legislation, and other legal directives. The Director leads and/or supports corporate initiatives and builds partnerships and collaboration with funders and community partners.

As part of the senior team, the Director creates a culture aligned with the mission and vision, supports planning and strategy focused on successful development and execution of the strategic and operational plans, and ensures a commitment to high quality.

The Director demonstrates KCHC’s core competencies (accountability, client focus, collaboration, and continuous learning) as well as identified position competencies: Decision-making, innovation, delegation, business acumen, financial responsibility, technical/professional expertise, political/organizational acuity, strategic management, and leadership.  Further details regarding these competencies are available.

Key Responsibilities & Details  

Financial Accountability  

  • Acts as the Chief Financial Officer, ensuring all financial budgeting and reporting is completed in a timely and accurate manner. Signing officer for organization. Lead on annual audited financial statements. Regularly provides financial technical expertise to staff and the Board of Directors.
  • Ensures compliance with all financial systems/controls,
  • Develops, directs and manages relevant budgets. Oversees grant and funding proposals as needed.
  • Supports members of the Joint Management Team in developing and managing their budgets.

Facilities and Safety Accountability

  • Responsible for the security and safety of all KCHC infrastructure and capital assets, including buildings/capital builds at all KCHC locations.
  • Lead for emerging safety issues both in and outside of regular business hours
  • Management Co-Chair of Joint Health and Safety Committee.
  • Reviews all OHS incident reports and ensures appropriate follow-up.

Privacy Accountability    

  • Acts as the Chief Privacy Officer, and ensures training and compliance with confidentiality and privacy throughout the organization.
  • Ensures proper oversite and security for documents, including both hard copy and electronic documentation, storage, and transmission.

Human Resources Accountability

  • Oversees and ensures compliance with various legislation including the Occupational Health and Safety Act, Employment Standards Act, AODA, etc.
  • Establishes a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations, including organization by-laws, policies and procedures, agreements, contracts, and health and safety requirements.
  • Member of Personnel Policy Committee

Communication Accountability

  • Ensures internal and external communication is in place to promote awareness of and participation in KCHC activities, including the annual report, press releases, internal newsletters, etc.

Leadership and Collaboration    

  • As a member of various leadership teams, ensures transparent decision making, accountability, and communication processes are in place across KCHC. Creates and maintains effective relationships with members of these leadership tables.
  • Establishes and maintains effective relationships and reporting with community partners and relevant external agencies, including funders/Ministries.
  • Fosters a culture that encourages and nurtures participation, continuous learning, quality improvement, evaluation, creativity, excellence, commitment, an ethical culture, and innovation consistent with our mission, vision, and values.
  • Effectively supervises staff. Delegates appropriate responsibility to meet goals.

Strategic Management    

  • Assists the Executive Director in all aspects of various strategic, operational, and quality plans, and setting priorities.
  • Establishes adaptive and responsive organizational structures to harmonize workflow and workload which support appropriate outcomes. Ensures people have the support and tools they need and the workforce has the capacity and diversity to meet current and long-term organizational objectives.
  • Responsible for overall planning and strategic issues related to corporate services.
  • Develops mechanisms for succession planning which cultivates leadership.

Decision Making    

  • Leads by example in making decisions and solving problems which mitigate risk in situations which are complex and ambiguous, using data to support decision making
  • Demonstrates consistency, fairness, and promptness in decision making.
  • Communicates decisions in a transparent and clear manner.

Political and Organizational Acuity    

  • Ensures strategic plan and funder deliverables, targets/objectives are achieved.
  • Reports opportunities and challenges in meeting program requirements to the appropriate body (e.g., Ministries).
  • Recognizes and effectively uses a variety of structures and relationships to support positive organizational impact.

Continuous Learning    

  • Maintains competence through continuing training and development
  • Supports program policy and procedure development and is aware of and complied with all KCHC policies and procedures.
  • Supports student and volunteer placement program.

Basic Education and Experience Requirements

  • Master’s level degree in business, public or health administration; or other relevant graduate degree.
  • Chartered Professional Accountant designation a preferred asset.  Other relevant certification(s) such as CHRP an asset.
  • Ten years of progressive management experience in corporate services, complex non-profit organizations or/and the health care sector.  Senior financial and human resources management experience with significant levels of management and budgetary responsibilities. Full awareness of all related legislative requirements within the corporate services domain; proficiency in all aspects of financial management including budgeting, payroll, and control.

Knowledge, Skills and Abilities (Please refer to competencies listed in the position summary)

  • Financial management skills and abilities appropriate for a chief financial officer.
  • Demonstrated broad based senior management skills including strong strategic visioning and planning, results-based management, and change management. Sound judgment and ability to delegate.
  • Effective communication skills (verbal and written) appropriate for a senior leader, including political/organizational acuity, business acumen, the ability to foster effective relationship with funders,
  • staff, and others.  French language is an asset
  • Proven ability leading and managing staff within diverse multi-disciplinary teams, and demonstrated success as a collaborator. This includes demonstrated interpersonal, teambuilding, mentoring skills
  • which support innovation and organizational success within a rapidly changing and complex
  • environment.
  • Technical knowledge and ability to apply relevant legislative requirements, including but not limited to occupational health and safety, accessibility, privacy, and human resources.
  • Ability to apply quality improvement, and accountability reporting throughout the organization.
  • Demonstrated commitment to work under pressure, ability to prioritize, organize and manage multiple projects and demands, and ability to be flexible to achieve organizational goals. Excellent attention to
  • detail, superior reliability, and able to meet the physical demands of the job.
  • Demonstrated commitment to continuous learning.

Other Requirements

  • Availability for evening hours and weekends.
  • Compliance with policies and procedures relevant to all new staff, including a current and satisfactory Criminal and Vulnerable Persons Check, and proof of immunizations.

Application Instructions

  • Please include a cover letter clearly outlining how your skills and experience correspond with the specific job qualifications along with your resume.
  • Save all documents as a single file using your own name (Last, First). A PDF format is preferred.
  • Email to citing reference “DIRC-2015” in the subject line.
  • Submit applications to the Human Resources Manager by 4:00 pm, Tuesday, November 16, 2015.

All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with other staff and clients.

KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require an accommodation to fully participate in the hiring process, please notify Human Resources.

Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4