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HCV Community Liaison, Kingston Community Health Centres

Kingston, Ontario
Deadline November 19, 2015

Reports to: Manager, Street Health
Position Type: Permanent, Full-Time (35 hours per week)
Start Date: As soon as possible
Salary: $31,269 - $40,052
Eligibility: External

Position Summary*

As part of the Hepatitis C (HCV) Team, the HCV Community Liaison will coordinate and deliver information and education through presentations and training sessions to client groups and regional providers. This staff will support and be a liaison with the Hep C Network within the community.  The Hep C Network bridges and addresses gaps within the health, social services and legal sectors to enhance community coordination of service that affect people living with/risk of acquiring Hepatitis C.

*This position description is currently under review to incorporate core competencies. Final position description will be provided to the successful candidate when available.


Key Responsibilities & Detail

Community/Regional Promotion & Education    

  • Actively promote resources and treatments to clientele groups and regional providers through events, training, workshops and meetings;
  • Connect and engage regional/community institutions and providers (including correctional facilities, shelters, educational institutions, social services, needle exchange and other health care settings) that are
  • frequented by hard-to-reach populations living with/at risk of acquiring HCV in order to bridge local program and treatment teams as well as to establish the HCV team as a key contact for resources, referrals and support;
  • Liaise with internal and community partners throughout the region (including the Hep C Roundtable and Hep C Network) to ensure an optimal continuum of health & social services through all stages of HCV education,
  • support, care and treatment;
  • Promote events such as World Hepatitis Day
  • Provide health promotion information on a variety of topics including; risk behaviors, the safe and appropriate use of harm reduction supplies and community resources;
  • Participate in and provide training regarding naloxone overdose prevention;
  • Provide resources and referrals to clients, as needed;

Program Support    

  • Coordinate and support the utilization of peer support workers within the program, ensuring they have the training, information and resources on HCV prevention/harm reduction to provide information and referral services;
  • Participate in the planning of program evaluation initiatives;
  • Participate as a team member in all team functions; program planning, team meetings case conferences, committees and staff meetings;
  • Data Management & Reporting    
  • Collect and enter accurate data for funder reporting;
  • Routinely review and compile data for reporting as directed by Manager;

Organizational Responsibilities

  • Complies with all relevant legislation and Kingston Community Health Centres (KCHC) policies, including privacy laws
  • Supports consistent application of KCHC policies and procedures
  • Supports program policy and procedure development
  • Maintains competence through continuing training and development
  • Supports KCHC’s student and volunteer placement programs
  • Promotes awareness of and participation in KCHC activities

Basic Education and Experience Requirements

  • College Diploma in a related field or minimum of Grade 12 with relevant experience in health promotion of harm reduction with marginalized persons;
  • Minimum 2 years working in a community setting and with marginalized persons and/or harm reduction activities.

Knowledge, Skills and Abilities

  • Excellent presentation and communication skills.
  • Excellent interpersonal, organizational, advocacy and negotiation skills, including the ability to facilitate meetings.
  • Knowledge and experience of HCV, harm reduction and peer support models.
  • Knowledge of strengths and challenges of street and/or drug involved individuals, issues affecting marginalized communities, and the community resources that provide services and support to
  • marginalized persons.
  • Good understanding of ethical principles and boundaries, strong understanding of confidentiality and able to maintain professional relationships at all times with staff and clients.
  • Knowledge and understanding of the local health and social service sector, government programs and current legislation that may affect clients.
  • Demonstrated ability to work under pressure, to anticipate potential problems/conflicts and take appropriate actions and to meet deadlines.
  • Demonstrated ability to work independently and as a team member within an evolving role in a multi-disciplinary environment.
  • Strong knowledge of MS computer applications and other office related software

Position Competencies:

  • Communication skills, Relationship Building, Facilitating Groups, Time Management, Planning and Implementing, Teamwork

Other Competencies

  • Strong commitment to health promotion, community development and adult education.
  • Must be able to work in a variety of social and physical settings.
  • Awareness of, and ability to support, provincial and federal privacy regulations.
  • Demonstrated commitment to continuous learning and quality improvement
  • Demonstrated ability to attend work on a regular basis
  • Excellent organizational skills and above average attention to detail.

Other Requirements

  • Travel required, mainly day trips but occasional overnights
  • Valid driver’s license and valid insurance, access to a reliable vehicle
  • Current and satisfactory Criminal and Vulnerable Persons Check
  • Ability to meet the physical demands of the position


  • Ability to communicate in a second language.
  • Ability to work some evening and/or weekend shifts.

Application Instructions:

  • Please include a cover letter clearly outlining how your skills and experiences correspond with the specific job qualifications along with your resume.
  • Save all documents as a single file using your own name (Last, First). A PDF format is preferred.
  • Email to citing reference “HCCL-2015” in the subject line.
  • Applications must be received by the Human Resources Manager by 4:00 pm, November 19, 2015.

All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in
all dealings with other staff and clients.

KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require an accommodation to fully participate in the hiring process, please notify Human Resources.

Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4