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Book Launch--Cracked: How telephone operators took on Canada’s largest corporation and won

Toronto, Ontario
December 10, 2015

4:00-7:00 p.m.
Steelworkers Hall,  25 Cecil Street

In the 1970s, Bell Canada was Canada’s largest corporation. It employed thousands of people, including a large number of women who worked as operators and endured very poor pay and working conditions. Joan Roberts, a former operator, tells the story of how she and a group of dedicated labour organizers helped to initiate a campaign to unionize Bell Canada’s operators.

From the point of view of the workers and the organizers, Roberts tells an important story in Canada’s labour history. The unionization of Bell Canada’s operators was a huge victory for Canada’s working women. The victory at Bell established new standards for women in other so-called “pink-collar” jobs.

The book is available for preorder on and online and will be available after December 16, 2015.

If you know anyone who was an operator or dining service employee in the late 1970s, please let them about the book and book launch.