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ODSP Peer Navigator Program Coordinator, Self-Help Resource Centre

Toronto, Ontario
Deadline January 13, 2016

Position Type: Part-Time, 9 Month Contract Position (with possible extension)
Hours: 14 hours per week
Salary: $19.00 per hour

The Self-Help Resource Centre:

The Self-Help Resource Centre connects people with peer support groups, self-care and wellness practices to help them overcome major life challenges and transitions on the path to improved health and wellbeing. We do this through training peer support group leaders, providing resources to groups and individuals, operating an online database and info line to refer people to groups, special programming for youth and young adults, and through managing peer support programs at large organizations.

Position Summary:

SHRC has received funding from the City of Toronto to create and execute an ODSP Peer Navigator Program during 2016 and 2017. The ODSP Peer Navigator Program Coordinator will work closely with the SHRC’s Program Manager to coordinate the design, execution and evaluation of this program. This role is crucial to ensure all the pieces of the project come together and keep momentum, which means attention to detail will be key.


  • Coordinate the monthly meetings of the ODSP Peer Navigator Program Advisory Committee, including space booking, calendar invitations, meeting paper preparation, and meeting minutes.
  • Coordinate the recruitment process of Peer Navigators, and assist the Program Manager with review, interview and selection process.
  • Coordinate Peer Navigator training series, including space booking, refreshments, calendar invitations, training material preparation, and note taking.
  • Coordinate, co-design and facilitate monthly Community-of-Practice meetings with Peer Navigators.
  • Provide mentorship and leadership in peer support practices for Peer Navigators.
  • Work with the Program Manager to maintain communication with program partners, including referral, promotion and evaluation of the Program.
  • Work with the Program research and evaluation partner to keep track of statistics, group attendance records, feedback and evaluation.
  • Collaborate with the Executive Director and Program Manager on communications, promotion, innovation, and partner opportunities for the Program.
  • Maintain accurate files and records for the Program.
  • Assist the Program Manager with other program-related tasks, as required.


  • Lived experience as an ODSP recipient, with knowledge of the ins and outs of the program.
  • Lived experience of recovery from mental illness or experience living with a chronic physical or mental health issue.
  • Strong interpersonal skills, with a good self-reflective practice.
  • Strong communication skills both written and verbal, and competent in dealing with the public and with people of diverse backgrounds.
  • Flexible and able to adapt to changing priorities and schedules.
  • Project management experience.
  • Experience in meeting management.
  • Experience in administration, with a drive for accuracy and task-completion.
  • Experience with online platforms, specifically Google Apps.
  • Proficient in MS Office.
  • Highly organized, with a high attention to detail.
  • Active listening skills.
  • Problem solving skills.
  • Knowledge and experience of peer support best practices.
  • A strong recovery and self-care practice.
  • Meeting or workshop facilitation experience.
  • Leading or participating in peer support groups.


  • Empathy: You have the ability to work with people in a variety of situations, from diverse backgrounds, and adapt to their changing needs,  meeting them where they are at.
  • Credibility: You understand the limits of your personal experience and how to lead by empowering others to share experience and skills of which they may have more expertise.
  • Unconditional High Regard: You value the lived experience of every individual, treat them with dignity, compassion, and mutual respect.
  • Human Centered Design: You create services that meet the needs of your service users and you place those service users at the center of everything you do.
  • Openness: You are open to new ideas, new perspectives, and new ways of doing things.
  • Anti-oppression: You minimize power imbalances and promote equity and the empowerment of others through your work.

Because major life challenges don’t follow regular business hours, it is important that you’re comfortable with a schedule that won’t always be 9 to 5. There will be some evening and weekend work but it will typically be scheduled well in advance or follow a consistent schedule.

For Your Cover Letter: Please don’t send us a typical cover letter. In your letter, describe an initiative that you started that helped or positively impacted others, or talk about why the work of our organization matters to you, and how similar experiences have impacted your life.

Closing date for applications: Wednesday, January 13, 2016, 5:00pm

Please send cover letter, resume and contact details for two references in one Word or PDF document to: with the subject line:  “ODSP Peer Navigator Program Coordinator.”

SHRC is committed to fostering a positive and progressive working culture that is representative of Toronto’s diverse population. We work to ensure leadership and thought-influencing positions are inclusive of Aboriginal peoples, persons with disabilities, gender non-conforming, LGBT and visible minority group members. We also encourage applications from individuals who have lived experience of mental health/addiction challenges. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

To learn more about us visit our website at, or connect with us on Facebook or Twitter page: @SelfHelpRC.