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Best Settlement Practices: Settlement Services for Refugees and Immigrants in Canada

Canadian Council for Refugees (1998).



"The purpose of this document is to present an overview of settlement services and in particular to identify some of the elements that are generally agreed to make for successful settlement programs. These elements, or "best practices", flow out of our understanding of the nature and challenges of settlement and of the role of settlement services in the process. For this reason our "best practice guidelines" are preceded by a detailed account of the context in which settlement services are offered." [from the introduction]