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Community Information Toronto, findhelp Program Manager

(One year contract position, with potential for extension)

Community Information Toronto (CIT) is a nonprofit United Way member agency that brings people and services together. Learn more about us at

CIT is currently offering an exciting opportunity for a Program Manager to assist with the development and implementation of findhelp, a multi-phased web enabled database development program. To learn more about findhelp, visit our pilot website at

Reporting to the Director of Information Management, the Program Manager will be involved in a variety of tasks including coordination of planning, operational logistics, funder liaison and reporting, project budget and claims coordination, community consultation and networking, partnership development, evaluation standards and proposal writing. The Program Manager will be responsible for contracting and coordinating the work of expert consultants from several fields (e.g. communications, information technology and evaluation).

We are seeking someone with a successful history of progressive managerial experience within the community, social services, technical, government or health sectors. Knowledge of web enabled databases operations is ideal.

Responsibilities include:

* Support of findhelp development team (assigned CIT staff and lead contract staff) needs through leading planning, negotiating priorities, coordination, delegation and management of findhelp activities

* Develop program operational plans

* Manage and control the budget and all financial and claims reporting to the funder

* Collaborate with CIT staff and managers on the development of funding proposals and sustainability strategies

* Plan and coordinate ongoing and project evaluations

* Oversee the development and implementation of communications and marketing plans

* Liaise with community members and government funders


* Minimum of four years successful project, budget and staff management experience

* History of successful funding proposal development, ideally with HRDC

* Thorough knowledge and understanding of the functions and activities of both public and non-profit human service organizations particularly within Toronto

* Ability to work effectively with a wide range of community and government groups

* Understanding of new media and emerging technology trends

* Experience in evaluation, communications and marketing

* Excellent verbal and written communication skills

* Excellent team building and negotiation skills

* Experience in the not-for-profit sector, and unionized environments

* The ideal candidate will have a comfort with information technology specifically as relates to databases and web site development

Salary: Commensurate with skills and experience, please list expectations in cover letter


Please send resume and cover letter in confidence to:

Lynne Parker, Office Manager

Community Information Toronto

425 Adelaide Street West, 2nd Floor

Toronto, Ontario M5V 3C1

(Fax : 416-392-4404)

We thank all applicants for applying. Only those applicants selected for an interview will be contacted. To meet our equity goals, Community Information Toronto encourages applications from all designated equity groups, in particular persons representing diverse ethno-cultural communities.