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Manager of Strategic Planning and Continuous Improvement, Public Health & Community Services Department, Strategic Services Division, City of Hamilton

You will provide leadership to our workforce engaged in development, implementation, monitoring, and rollout of our department's strategic and operational plans. Taking a "best practices" approach and applying strong innovative problem solving skills, you will develop and implement management tools, continuous improvement strategies, and information technology strategies to maximize the impact of service delivery. A strategic thinker with exceptional organizational skills, you will lead a team of staff who manage a variety of departmental projects including public health accreditation, management studies, business process reviews, policy and procedure development, volunteer services, and change management strategies in support of our mission, values, goals, and mandated services.
Hamilton offers challenging and rewarding opportunities across many areas of specialty. We are the fourth largest city in Ontario employing approximately 8,000 employees in a wide range of disciplines and career fields. If you are interested in providing vital services to the public while pursuing life-long learning opportunities, the City of Hamilton is a great place for you.

You have a degree in business, public or health administration, or a related discipline combined with relevant management training. Along with progressively responsible management experience, preferably in the social services, public health, or municipal services sectors, you have demonstrated competence in strategic and operational planning, organizational management, implementing change, business planning and analysis, and project management. Your proven ability to inspire and lead is supported by your excellent communication skills as well as facilitation and negotiation abilities.

If you are interested in joining our team, please apply by Monday, May 3, quoting Competition number 2502, to

Gwen Marshall

Staffing Consultant, Human Resources Department

Fax: (905) 546-2650

[email protected]

Mailing Address: City Hall, 71 Main Street West, Hamilton, ON L8P 4Y5

Physical Address: Standard Life Building, 120 King Street, 9th Floor, Hamilton

For an in-depth job description, please visit our website at

The City, an equal opportunity employer, values the diversity of our workforce and knowledge of our people.

We thank all who apply; however, only those under consideration will be contacted. Previous applicants need not apply.