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Supervision Essentials: Skills for the New Supervisor

9:30 a.m.-4:30 p.m.
Family Services Association of Toronto

$129 + GST ($138.03)
Today supervisors face more challenges than ever: fewer employees,
fewer resources, less money, and more work. The ability to strike the
right balance between people management and task management is an
essential ingredient to achieving outstanding performance. If you are a
new manager or are you in the process of becoming one, this workshop
will help you sharpen your supervisory skills by

  • Understanding your role as supervisor
  • Identifying your leadership style and how to put it to work
  • Enhancing your people practices: motivating your staff, interviewing
    for "fit," giving constructive feedback & dealing with problem
  • Delegating effectively and responsibly
  • Leading productive meetings

This highly interactive workshop will include brief presentations,
discussion, role-plays, assessments and experiential activities. You
will take away useful ideas and practical, applicable tools to improve
your overall supervisory and management effectiveness.

For more information and to register, visit or call Healthy Futures Group at (905) 569-8474.