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Investigations, Hearings and Quality Assurance Coordinator, College of Midwives of Ontario

The College of Midwives of Ontario (CMO) has the legal authority and responsibility
for governing midwifery in the interest of public safety by regulating the practice of the profession and governing members according to legislation, regulations, and by-laws;
setting standards of qualification for persons to be issued certificates of registration;
developing, establishing, and maintaining standards of professional ethics for the members; responding to complaints from the public regarding midwifery practice.

In order to fulfill its mandate, the CMO runs a quality assurance program and conducts investigations and hearings.  The CMO's Quality Assurance Program (QAP) is an important part of ensuring that midwifery clients receive quality care. The various components of the QAP are  designed to support individual practitioners in maintaining and improving their skills and to enhance the professional standards of care.

It is the responsibility of the College, as the governing body for registered midwives in Ontario, to investigate all properly documented complaints received concerning the conduct of registered midwives.

The CMO is currently recruiting for the position of coordinator for investigations and hearings and the quality assurance program.

Position Summary

The College of Midwives of Ontario is seeking an experienced individual to coordinate  its investigations and hearings requirements and its quality assurance program.

In relation to investigations and hearings, the coordinator will: provide support to the Deputy Registrar; ensure that complaints, discipline, and fitness to practice matters are handled in accordance with the Regulated Health Professions Act, 1991, and with the policies and procedures of the College of Midwives of Ontario; support the Complaints Committee and the Discipline Committee and all affiliated panels and working groups of the committees.

In relation to the quality assurance program, the coordinator will: co-ordinate the distribution of the annual QAP kit to the membership; administer the practice audit program; support the Quality Assurance Committee and all affiliated panels and working groups of the committee.

The successful candidate will have the ability to work independently; have a solid understanding of, and preferably experience with, the regulatory environment; knowledge of and experience with investigations and hearings; and superior writing skills.

All interested candidates are asked to submit a resume, stating salary expectations, to Brenda MacNeil, Executive Assistant at Please note that only those applicants selected for an interview will be contacted.

Education/Experience Required

Any combination of education and experience that would provide the knowledge and skills listed. Typically, graduation from a university or college with a Bachelor's degree in business/public administration, law, social work or a related field, AND two or more years of progressively responsible experience in administrative, professional, investigative, technical, or  other responsible work that included analysis and report writing.


  • Experience in the regulatory environment
  • Knowledge of Ontario's Regulated Health Professions Act
  • Familiarity with public administration principles and practices, including strategic planning, goal setting, program development, implementation, and evaluation, and administrative organization
  • Superior writing skills
  • Computer proficiency
  • Ability to obtain data from all sources, primary and secondary, including the Internet
  • Excellent analytical skills
  • Excellent written and oral communications skills
  • Ability to work in French an asset
  • Ability to work as a team member, with groups and various personalities
  • Ability to work under pressure as circumstances dictate

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is

  • regularly required to sit, to use a computer keyboard and a telephone;
  • frequently is required to talk or hear;
  • occasionally required to stand and walk;
  • occasionally required lift and/or move up to 25 pounds.

Deadline March 24, 2008.