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Community Mission Specialist, Heart and Stroke Foundation of Ontario

Position:  Community Mission Specialist
Reports to:  Manager, Community Mission
Department:  Research, Advocacy and Health Promotion (RAHP)
Location:  Brampton Area Office, Ontario (LHINs 5/6 - Peel)
Status:  Full-time, Permanent
Grade:   C2

Description of Position:

As part of the Community Mission Team, the Community Mission Specialist will be assigned to an area of the province and, supported by leadership volunteers from the Peel area, deliver and support activities to engage communities for community impact on mission. The specialist, who will work within Peel, will develop and implement an annual regional plan that reflects a province-wide community-based mission plan and responds to regional and local needs and priorities. In addition, the specialist will engage the South Asian Community and serve as a resource to the Community Mission Team.

Key Accountabilities

Monitor regional needs and develop annual regional plan

  • Complete an environmental scan and monitor, on a continuing basis, key health partnerships, their current priorities and programs (Heart Health Networks, Tobacco Control Action Networks, School Health, Blood Pressure Control) in their assigned region.
  • Develop an annual mission plan for region with input from Regional Manager and Senior Specialist Health Partnerships. Initial key focus will be Healthy Weights AIM and Resuscitation.
  • Complete annual evaluation of progress against plan.

Contribute regional and South Asian perspective to provincial plans

  • As part of the Community Mission Team provide input on the development of a community-based strategy, the evaluation process to refine and further develop the mission plan as well as feedback and scanning the mission marketplace on regional and local needs and activities to inform provincial goals and plans.
  • With respect to South Asian communities provide specialized expertise to Mangers of Community Mission Team and Diversity, to assist in the development of a plan to engage these communities.

Build and maintain relationships

  • Develop and maintain relationships with key organizations in the South Asian community.
  • Develop and maintain relationships with key local leaders in health promotion including Heart Health Coordinators, Local Health Integration Networks (LHINs), OSS Regional Program Managers and District Stroke Coordinators, Emergency Medical Services, and key leaders in South Asian communities.

Manage regional and local delivery of mission initiatives

  • Provide leadership to volunteers and health partners and manage specific programs outlined in approved provincial community mission plan including local advocacy efforts.

Volunteer recruit and support

  • With the assistance of the Community Volunteer Specialist and in consultation with Area Managers, recruit Chairs, Community Mission. Be the staff link from HSFO to Chairs, Community Mission and other mission volunteers in the region.

Coordinate with other HSFO programs

  • Be aware of all major HSFO fundraising plans for region in order to identify areas requiring coordination to maximize opportunities and minimize any overlaps/confusion between existing fund raising programs and new initiatives.
  • Act as a resource to Field fundraising staff on all mission programs providing them with provincially developed tools and resources to effectively integrate mission goals in fund raising as appropriate.
  • Act as a resource to Parent Brand team to identify and maximize opportunities to tell the HSFO story effectively at a regional level.
  • Act as a resource to Manager, Government Partner Programs to facilitate regional/local involvement in major public awareness campaigns.

Key Lateral Relationships

  • Senior Manager, Diversity
  • Regional Manager, Community and Donor Programs
  • Area Managers
  • Community Volunteer Specialist
  • Senior Specialist Health Partnerships

Key Challenges/Constraints

  • Balancing the need to be responsive to communities as well as to province-wide goals for greatest impact on mission
  • Building a personal support system in a situation in which the job's focus is mission within a broader team that is focused on fundraising
  • Health Promotion arena is complex and changing with many stakeholders
  • Position will involve managing a large number of relationships both internal and external dealing with complex information
  • Managing diverse stakeholder expectation and perceptions of the Foundation's role in Health Promotion
  • Measuring success of regional/local programs
  • Speed/Pace of  change

Competency/Knowledge requirements

  • Managing the Business/Accountability for Results
  • Results-oriented self-starter with strong focus on achieving desired outcomes, by working through and with others to do so. Proactively anticipates and resolves potential issues. Takes action to address obstacles and demonstrates pride and commitment to work.
  • Communicates clearly to others, implements decisions and ensures a smooth transition of work between individuals, teams or functions. Ability to adapt to change and excel in evolving situations.

Technical/Professional Excellence

  • Strong knowledge/experience with community planning and development, acting as a change agent/facilitator, mobilizing diverse stakeholders to impact government and community policies and programs.
  • Has strong background in a related discipline (such as public health, dietician, nursing, health promotion, adult education) and strong knowledge of the Health Promotion sector gained through combination of school and professional experience
  • Prior experience developing health promotion partnerships

Project and Customer Management Skills

  • Excellent project management skills and demonstrated ability to work collaboratively with diverse staff, volunteers and external partners
  • Customer service and communications skills to be applied toward internal customers such as Field staff, volunteers and external customers (municipal councils, school boards, health partners)

Influence and Interpersonal Savvy

  • A combination of excellent communications skills, technical skills interpersonal skills, skills of persuasion and customer service skills in order to be able to establish credibility for the community mission business and gain the support of stakeholders/internal customers with diverse perspectives, in order to achieve goals
  • Contributes to a strong teamwork environment through demonstration of mutual respect, problem solving, conflict resolution and goal orientation
  • Capacity to build support through influence without direct authority

Other requirements

  • Knowledge or experience working with volunteers
  • Experience with South Asian communities  
  • Proven ability to manage workload with little structure
  • Good networking skills
  • Related post secondary education (such as public health, dietician, nursing, health promotion, adult education)
  • 4-6 years experience

Accountability Dimensions

  • Accountable for developing and implementing a regional mission plan
  • Accountable to build and maintain effective working relationships with a wide variety of stakeholders

If you are interested in applying for this position, please forward your application by August 8, 2008, to:

Heart and Stroke Foundation of Ontario
Attention: Human Resources Consultant, Provincial Office
2300 Yonge Street, Suite 13
Toronto, ON  M4P 1E4

Note to internal applicants: please indicate Internal Application in e-mail subject header.