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Investigating Workplace Violence: Best Practices Guidelines and Techniques, OANHSS

Woodbridge, Ontario
November 22-23, 2010

9:30 a.m.-4:30 p.m.
The Venetian Banquet & Hospitality Centre

Violence in the workplace is a serious safety and health issue. Prevention of incidents of workplace violence should be the primary focus for organizations, but in cases where violence is experienced by residents or staff members, it is the legal and ethical responsibility of the organization to conduct a thorough, unbiased and comprehensive investigation. More and more employers are recognizing what an important tool a workplace investigation can be in discovering problems and preventing their reoccurrence. The objective of a workplace investigation is to procure reliable facts so you can make an informed decision. 

This program is ideal for senior staff and others who are responsible for conducting workplace investigations. Extensive case work and mock scenarios will arm participants with the knowledge and tools to conduct systematic investigations while applying best practices. The skills learned can be used for any workplace investigations. 

This intensive, two-day interactive course will:

  • Provide practical advice and guidance on investigating issues of workplace violence, including discrimination, harassment, bullying and resident abuse.
  • Provide the tools needed to conduct investigations in a fair and objective manner.
  • Arm participants with the latest information and best practices on investigation techniques.
  • Provide transferable skills to investigate various types of workplace violence.
  • Provide participants with the knowledge to confidently conduct investigations.
  • Provide participants with a workbook that will include training material and templates that can be customized to suit the needs of their own organization.

For more information or to register, please visit