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Performance Improvement Specialist, South West Local Health Integration Network

London, Ontario
Deadline August 5, 2011

[Ed: Link to online application corrected July 26]

The South West Local Health Integration Network (LHIN), is one of 14 local organizations that have been created in Ontario to plan, coordinate and fund local health services, including hospitals, community care access centres (CCACs), long-term care homes, community health centres (CHCs), community support service agencies, and mental health and addictions agencies. The office of the South West LHIN is located in London, Ontario.

Committed to health improvement, innovation, and the establishment of collaborative partnerships across the South West, LHIN staff will incorporate the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence, an entrepreneurial spirit and a desire to transform the Ontario healthcare system, then consider the South West LHIN for your next career move.

Performance Improvement Specialist

Reporting to the Senior Director, Performance, Contract and Accountability, the Performance Improvement Specialist will monitor, analyze and evaluate local health system performance as well as the performance of health service providers in relation to performance improvement principles, provincial and local goals and service accountability agreements.

Your responsibilities will include providing specialist advice in the development of performance standards in the execution of the Integrated Health Service Plan and other related plans and in the negotiation of agreements with health service providers.  You will provide expertise in the development and implementation of performance management policies, procedures and strategies as well as the tools and methods to facilitate evaluation of performance from multiple perspectives including financial, service and quality of care. You will also support program staff in the interpretation and implementation of performance specifications and resolution of performance issues.

Location:  London with potential for flexibility within Southwestern Ontario.

Qualifications: The successful candidate will have an undergraduate degree, preferably in a health discipline or the equivalent in education, training and experience and knowledge of performance management frameworks and evaluation techniques. Your experience should include analysis and interpretation of performance data (e.g. clinical, service and financial) and you will have developed strong interpersonal skills, team orientation and proven ability to build and maintain relations with diverse stakeholders. You will possess superior analytical and oral and written communication skills. Proficiency in French and understanding of the Ontario health care system would be assets.

For further information on the South West LHIN please visit:

To apply by August 5, 2011, please click on “Apply for this Position." Compensation includes competitive salary, benefits and pension plan.

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.