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Manager, Surveillance Services - Communicable Disease Prevention and Control, Public Health Ontario

Toronto, Ontario
Deadline: August 17, 2012

Manager, Surveillance Services - Communicable Disease Prevention and Control

Organizational Overview
Public Health Ontario (PHO) is Crown corporation dedicated to protecting and promoting the health of all Ontarians and reducing inequities in health. As a hub organization, PHO links public health practitioners, front-line health workers and researchers to the best scientific intelligence and knowledge from around the world. PHO provides expert scientific and technical support relating to infection prevention and control; surveillance and epidemiology; health promotion, chronic disease and injury prevention; environmental and occupational health; health emergency preparedness; and public health laboratory services to support health providers, the public health system and partner ministries in making informed decisions and taking informed action to improve the health and security of Ontarians. For more information about PHO, visit

Position Details
The Manager, Surveillance Services is responsible to provide unit leadership for the planning, development and management of sound, innovative science initiatives in the field of public health surveillance including the provision of scientific and technical advice and support for evidence based public health practice to those working to protect and promote the health of Ontarians. The Manager, Surveillance Services is primarily accountable to the Director, Communicable Disease Prevention and Control and the Chief of Communicable and Infectious Diseases. As a key member of PHO’s cross-functional team, the Manager will build very close horizontal working relationships with colleague managers in various portfolios across PHO.

Key Responsibilities
• Acts as a strategic leader to plan and manage a sound, innovative science program or operation in the field of public health surveillance and as a key program specific advisor in developing and implementing public health strategies for PHO’s surveillance system, epidemiological research and public health surveillance activities including trend analysis, outbreak detection and response.

• Leads the harmonization and consolidation of provincial surveillance services across Ontario and works with public health units and other stakeholders to ensure optimum provincial surveillance systems and services.

• Manages surveillance and mandatory requirements related to iPHIS and overall leadership of the system for the Province to ensure compliance with the requirements of IPHIS on behalf of health unit colleagues.

• Ensures the availability of data for Epidemiologists and subject matters experts in other units (e.g., for complex or cross-cutting data queries and internal research requests, ensures provision of suitable data for such projects or related reports; for content specific areas, supports the Epidemiologists working in the content teams in other units to ensure that they can deliver surveillance data that meets the needs of their program for outbreak detection and response and for reporting).

• Manages the development, dissemination, delivery and evaluation of a range of unit initiatives including educational and professional development programs, best practices, tools, protocols, guidelines and resources to build capacity across the health care continuum in support of a comprehensive and systematic approach to public health surveillance of in Ontario and to identify, reduce and mitigate the risk and incidence of environmental and infectious diseases.

• Directs the production of reports, not delivered by content specific areas, based on the analysis and synthesis of data and evidence for the relevant PIDAC committees, and provides similar evidence base for policy development and decision making by the MOHTLC and other ministries.

• Establishes the operational plan, defines operations, budget and program goals for own program. Provides consultation and review, ensures quality and manages the provision of scientific and technical expertise, advice and field support in the identification, analysis and management of public health risks and issues to internal and external clients and stakeholders including the Ministry of Health and Long Term Care, public health units and other client and partner organizations at the national, provincial, regional and local levels.

• Provides support for the field for incidents, including (where available) working with the Canadian Field Epidemiology Training Program and through direct support of members of the team as part of the outbreak detection and response team that provides data to detect and track outbreaks and control measures.

• Models organizational values and organizational culture and embeds values into area of responsibility.

• Acts as a designated lead and/or subject matter expert on cross functional OAHPP teams responsible for a coordinated and integrated scientific response and management of an incident or issue and proactive operational planning to ensure linkages and collaboration across PHO.

• Represents the Unit, its initiatives and services and PHO in consultations, relationships and collaborative partnerships with government, other provincial agencies, non-governmental organizations, public health units, LHINs, hospitals, professional associations and other academic and community partners to enhance system capacity.

• Ensures alignment of unit goals, objectives and activities with other public health system improvement goals and objectives.

• Works closely with the Director, Communicable Disease Prevention and Control, to ensure consistency in corporate requirements and approval processes for the unit including financial (procurements, contracts, purchase orders, invoices and payments, travel authorizations, expense approvals), human resources (recruitment, appointment, termination, performance review process), information technology (equipment, databases), facility planning and operational and business planning initiatives.

• Works closely with the Director, Knowledge Services to coordinate research operations, professional development and knowledge exchange, and with the Director, Planning and Implementation to develop coherent and integrated business and operating plans.

• Participates in surveillance, research, emergency management and response activities lead by PHO.

• Promotes and support research grant applications in the field of surveillance and epidemiology, and participate in, and disseminate program-specific research findings and the publishing of papers for the advancement of public health research findings.

• Develops studies and research projects directed at generating evidence to answer applied questions to improve public health practice.

• Manages staff (including Epidemiologists, Health Analysts), congruent with OAHPP internal policies and procedures, professional standards, Collective Agreement requirements and other relevant standards, legislation or regulations, including: providing direction and leadership in the implementation of new techniques and standards; assigning staff and implementing work/vacation schedules, setting clear responsibilities and objectives, evaluating performance, advising on training needs, participating on recruiting/selection of staff, dealing with disciplinary issues and responding to grievances in conjunction with PHO Human Resources management programs; build and lead a team of multi-disciplinary staff who support PHO’s activities.

• Provides technical and professional support to Epidemiologists based in content program areas across OAHPP to ensure linkages to peer epidemiologists in order to maintain and develop professional competence.

• Works with the Manager of Analytic Services to co-ordinate cross-PHO career development and in service training opportunities and to support the internal community of interest in Epidemiology.

• Contributes to the development and implementation of the department’s mandate and operating procedures including the PHO surveillance strategy by taking a significant role in the identification of new projects that fit PHO’s mandate; suggests areas for improvement in internal processes along with possible solutions; innovation in surveillance methodology;

• Keeps abreast of the latest research and developments in area of specialty within PHO and at other institutions.

• Supports PHO in the provision of response in an emergency, pursuant to responsibilities as delegated in an emergency response plan.

• Supports PHO’s 24/7 incident and emergency response through shared participation in on-call schedule, as required.

Knowledge and Skills
• Excellent knowledge of, and expertise in the field of applied epidemiology including skills and understanding of current theory, research and innovations in the field.

• Demonstrated content expertise through success in published reports, peer reviewed publications or research.

• Skilled in the management of surveillance systems and the conduct of trends analyses, outbreak detection and response, surveillance system evaluation, iPHIS and Panorama.

• Cumulative breadth of knowledge of the complex health system, its complexities and linkages to the public health field and experience working in health care settings, local provincial or federal public health organizations.

• Ability to work in a shared leadership or team model.

• Skilled in managing multiple projects and delivering measureable results.

• Skilled in managing critical relationships with clients and stakeholders.

• Knowledge of the roles and authority of the various external stakeholders in order to develop operational strategies in the context of the system as a whole; firm understanding of the Canadian public health and healthcare systems.

• Excellent interpersonal, leadership, team building and relationship building skills in order to interact well with all stakeholders, maintain effective linkages with all levels of contacts/staff and deliver program results on time and within budget.

• Ability to negotiate with internal and external stakeholders with a track record in developing partnerships and communicating complex issues to a wide range of clients.

• Highly organized with priority setting and workload management skills to coordinate multiple, concurrent issues and projects; excellent problem solving skills.

• Written and oral communication skills in order to create correspondence, reports, prepare presentations and a wide variety of other materials.

• Proficient with various computer systems and software programs including: database management, word processing, spreadsheet and presentation applications, (MS Office).

Education and Experience
• Minimum of a Graduate degree is required preferably in science, health-related discipline or other relevant discipline is required.

• Experience with methodological training in surveillance and epidemiology.

• Progressive management experience managing and planning in a specialized and/or complex environment with at least five years of experience within a health unit or at the provincial level.

• Preparation at a doctoral level or equivalent work experience is an asset.

Job Status
Full Time Regular

Posting date

Closing date

Street Address
480 University Avenue, Toronto, Ontario

If you are interested in applying for this position, please visit and click on the job title.
Your cover letter and resume must clearly indicate how you meet the qualifications/competencies.
Thank you for your interest in this position, however, only qualified candidates will be contacted for an interview.