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Mental Health and Addictions, Parkdale Community Health Centre

Toronto, Ontario
Deadline October 29, 2012

Worker – 1 year contract for Coordinated Access to Care from the Hospital (CATCH) Emergency Department (ED) Pilot Project

Parkdale Community Health Centre (PCHC) is situated in a vibrant, multicultural inner-city neighbourhood.  We work with the community, in all its diversity, to address its health-related needs through community development and action, the delivery of primary health care, counseling, advocacy and health promotion.  We give priority to individuals and groups who traditionally encounter barriers to high quality health care services. For more information about Parkdale Community Health Centre, including our mission and values statement, please visit our website at

CATCH-ED aims to reduce preventable ED visits and improve access to community based care for people who use Emergency Departments of hospitals frequently to meet their mental health, addiction and broader health care needs.  Clients will be integrated into PCHC’s primary care, counselling and other community services, as appropriate, with the intent that this level of integration will reduce their reliance on the emergency department to meet their healthcare and social connection needs.    

Key Responsibilities :

  • Work with the CATCH-ED Transitional Case Managers and other referral sources to ensure that clients are integrated into the appropriate services with the CHC and wider community as required
  • Provide prevention and stabilization support through trauma-informed counselling
  • Facilitate low-threshold group activities. Collaborate with other providers on delivery of these groups and link to existing resources in the community
  • Provide flexible hours of service and sites for service delivery (e.g. the counsellors may need to connect with clients at other community settings (e.g. drop-ins, shelters), the street, or at other locations identified by the ED Transitional Case Manager)
  • Ensure that clients have opportunities to continue service and engagement after their participation in the Catch-ED service.
  • Define program objectives and prepare and present annual action plans.
  • Maintain statistical data to provide a basis for program planning and evaluation.


  • Masters level training in Social Work, Clinical or Counselling Psychology from a recognized university and membership in the relevant professional college
  • Three to five years working with individuals and groups who have concurrent mental health and addictions issues.
  • Three to five years experience providing counselling/therapy, crisis intervention, case management, mental health and addictions recovery work in a community setting.
  • Thorough knowledge of and proficiency in current assessment and psychosocial counselling techniques.  
  • Experience working within an anti-oppression framework and with counselling models that are trauma-informed and strength/resiliency-based
  • Experience with, and knowledge of, working with people who have developmental delays
  • Experience working with unstable, complex client service situations
  • Experience working with “hard to reach” clients who have severe mental illness, and addictions, who have had a history of homelessness or are precariously housed
  • Demonstrated ability to work in an inter-professional team
  • Experience in group work, as well as program development, implementation, monitoring and evaluation
  • Experience working in the community, outreach to clients, accompaniment, brokering and monitoring referrals
  • Fluency in a language relevant to the Parkdale community, in addition to English is a definite asset
  • Proficiency in use of computers

Accountable to: The Director, Primary Health Care
Salary range: $ 56,958 to $ 66,568 plus benefits
Term: One year contract, with potential for renewal

Please send resume and cover letter by October 29th, 2012, to:

The Hiring Committee – Mental Health and Addictions Worker
Parkdale Community Health Centre
1229 Queen Street West, Toronto M6K 1L2
Fax: 416 537-5133                                     

Applications may also be sent via email to:  Please send a single file in MS word or PDF format only.

PCHC is committed to reflecting the diversity of the communities it serves. We welcome and encourage applications from all qualified candidates.

We thank all applicants for their interest; however only those selected for an interview will be contacted.

PCHC is an equal opportunity employer.