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Quality Improvement Lead, South West Local Health Integration Network

London, Ontario
Deadline August 12, 2013
The South West Local Health Integration Network (LHIN) is one of 14 local organizations that have been created in Ontario to plan, coordinate and fund local health services, including hospitals, community care access centres (CCACs), long-term care homes, community health centres (CHCs), community support service agencies, and mental health and addictions agencies. The office of the South West LHIN is located in London, Ontario.

Committed to health improvement, innovation, and the establishment of collaborative partnerships across the South West, LHIN staff will incorporate the best aspects of teamwork and continuous learning as they work with the local community to ensure the best health outcomes for everyone. If you have a passion for excellence, an entrepreneurial spirit and a desire to transform the Ontario healthcare system, then consider the South West Local Health Integration Network (LHIN) for your next career move.

Quality Improvement Lead

The South West LHIN is seeking a dynamic individual to serve as a champion, coach, and expert in quality improvement to identify and support strategies that build quality improvement capacity internally and externally across the LHIN.

This position is full-time employment with Huron Perth Healthcare Alliance (HPHA), including benefits and pension, and seconded to South West Local Health Integration Network (LHIN).

Reporting to the Senior Director, System Design and Integration (SDI), South West LHIN, the Quality Improvement Lead will identify and support strategies that build quality improvement capacity internally and externally. The Quality Improvement Lead will lead strategic planning and quality improvement programs and initiatives to enhance the quality of health care in the South West LHIN. This position works closely with South West LHIN portfolio teams, health service providers (HSP), primary care providers and other partners at both the local and provincial levels to develop innovative approaches and project plans for initiatives that will result in optimal health outcomes, improved client experiences, and health system value and sustainability. In addition, the Quality improvement Lead works closely with LHIN teams to link quality initiatives with operational activities of the LHIN

Qualifications: Masters Degree in health administration, health planning, business administration or a relevant field or the equivalent combination of education, training and experience.  Knowledge and experience in a discipline related to quality improvement (e.g. lean, IHI improvement advisor, etc.). Demonstrated experience in quality improvement approaches and methodologies, including developing, evaluating, implementing and promoting multi-sector and multi-stakeholder initiatives aimed at quality improvement preferably within the health care sector. Demonstrated experience in research, analysis and evaluation of health care issues and programs across multiple sectors. Demonstrated experience working effectively in partnership with a broad range of individuals and organizations of diverse backgrounds, preferably within the health care sector. Demonstrated leadership experience with demonstrated experience and success in project management involving diverse groups. Demonstrated experience using project management methodologies and tools. Demonstrated knowledge of the Ontario health care system, its stakeholders, programs and issues.  Exceptional leadership and team building skills. Excellent verbal and written communication skills with a proven ability to present to a wide cross-section of senior level leaders/stakeholders. Superior interpersonal and relationship building and management skills.     Proficiency with PC-based hardware/software and inter/intranets. The ability to use project management software would be assets. Proficiency in French would be an asset.

For further information on the South West LHIN or to access the French version of the job posting please visit

To apply online by August 12, 2013, please reply with complete cover letter and resume to the following and indicate the position “Quality Improvement Lead” in the subject line:

Human Resources, Huron Perth Healthcare Alliance
46 General Hospital Drive, Stratford, Ontario N5A 2Y6
Confidential Fax:  (519)271-1177 or
E-mail:  (Meditech e-mails not accepted.)

Compensation includes competitive salary, benefits and pension plan.

We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.