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ODSP Peer Navigator, Self-Help Resource Centre

Toronto, Ontario
Deadline May 6, 2016

ODSP Peer Navigator

Position Type: Contract for services - 15 months (subject to funding)
Hours: Up to 10 hours per month
Rate: $17.00 per hour
Expected start date: June 6, 2016

The Self-Help Resource Centre:

The Self-Help Resource Centre connects people with peer support groups and self-care and wellness practices to help them overcome major life challenges and transitions on the path to improved health and wellbeing. We do this through training peer support group leaders, providing resources to groups and individuals, operating an online database and info line to refer people to groups, special programming for youth and young adults, and through managing peer support programs at large organizations.

Position Summary:

SHRC has received funding from the City of Toronto to create and execute an Ontario Disability Support Program (ODSP) Peer Navigator Program during 2016 and 2017. Continuation of this position beyond September 2016 will be subject to second-year funding for the project. The ODSP Peer Navigator will work closely with the ODSP Peer Navigator Program Coordinator to facilitate a monthly peer support group and offer one-on-one peer support for navigating the challenging ODSP system. This position will include a full five-day paid training, and attendance at a monthly community-of-practice.


  • Facilitate monthly support group including preparation, set-up and take down.
  • Collect program evaluation data (i.e. feedback, survey info, attendance, etc.), and type up support group notes.
  • Offer approximately 4 hours per month of one-on-one peer support in person, via phone or email.
  • Attend monthly Community-of-Practice.


  • Lived experience as an ODSP recipient, with knowledge of the ins and outs of the program.
  • Knowledge of recovery and/or independent living movements and philosophies.
  • A strong self-care practice, with experience using and sharing various wellness tools.
  • Strong interpersonal skills, with a good self-reflective practice.
  • Knowledge and experience of peer support and facilitation best practices.
  • Workshop and support group facilitation experience.
  • Experience with mindfulness and self-compassion practices, including having a personal practice and leading meditation an asset.
  • Strong communication skills both written and verbal, and comfort and enjoyment in working with the public and people of diverse backgrounds, and abilities.
  • Flexible and able to adapt to changing priorities and schedules.
  • Experience with online platforms, specifically Google Apps and MS Office an asset.
  • Highly organized, with a drive for accuracy, high attention to detail and task-completion.
  • Active listening skills.
  • Problem solving skills.
  • American Sign Language and/or real-time captioning/verbatim typing and transcription, an asset.


  • Empathy: You have the ability to work with people in a variety of situations, from diverse backgrounds, and adapt to their changing needs,  meeting them where they are at.
  • Credibility: You understand the limits of your personal experience and how to lead by empowering others to share experience and skills of which they may have more expertise.
  • Unconditional High Regard: You value the lived experience of every individual, treat them with dignity, compassion, and mutual respect.
  • Human Centered Design: You create services that meet the needs of your service users and you place those service users at the center of everything you do.
  • Openness: You are open to new ideas, new perspectives, and new ways of doing things.
  • Anti-oppression: You minimize power imbalances and promote equity and the empowerment of others through your work.

Because major life challenges don’t follow regular business hours, it is important that you’re comfortable with a schedule that won’t always be 9 to 5. There will be some evening and weekend work but it will typically be scheduled well in advance or follow a consistent schedule.

For Your Cover Letter: Please don’t send us a typical cover letter. In your letter, describe an initiative that you started that helped or positively impacted others, or talk about why the work of our organization matters to you, and how similar experiences have impacted your life.

Closing date for applications: Friday, May 6, 2016, 5:00pm

Please send cover letter, resume and contact details for three references in one Word or PDF document to: with the subject line:  “ODSP Peer Navigator”.

Alternatively, if you have seen this post on, you may apply directly through the Charity Village website instead.

SHRC is committed to fostering a positive and progressive working culture that is representative of Toronto’s diverse population. We work to ensure leadership and thought-influencing positions are inclusive of Aboriginal peoples, persons with disabilities, gender non-conforming, LGBT and visible minority group members. We also encourage applications from individuals who have lived experience of mental health/addiction challenges. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

To learn more about us visit our website at, or connect with us on Facebook or Twitter page: @SelfHelpRC