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Community Engagement Coordinator, Rainbow Health Ontario

Toronto, Ontario
Deadline December 12, 2016

[Ed: deadline extended December 2]

Internal/External Posting
Job Title: Community Engagement Coordinator
Job ID #: RHO 16-1101
Department: Rainbow Health Ontario
Union Affiliation: UFCW, Local 175
Salary Range: CS4 $57,509.87 - $71,354.84
Reports To: Director, Rainbow Health Ontario
Status: Full Time
Hours: 37.5 hours per week

Sherbourne Health Centre is seeking an energetic team player to lead, develop, and implement processes and engage with LGBT2SQ communities and other stakeholders for Rainbow Health Ontario.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people who are homeless or under-housed; LGBTQ, and newcomers to Canada. We are funded by the Ministry of Health and Long-Term Care, Toronto Central LHIN, Ministry of Child and Youth Services, City of Toronto  and many generous companies, groups and individuals.

Rainbow Health Ontario (RHO) is a program of Sherbourne Health Centre in Toronto. RHO is a province wide program designed to improve access to services and to promote the health of Ontario’s lesbian, gay, bisexual and trans (LGBT) communities. RHO works with LGBT community groups, health and social service providers, as well as researchers and policy makers using three main approaches: providing information and consultation; promoting education and training; and fostering research and policy initiatives.

The Community Engagement Coordinator will lead, develop, and implement processes for Rainbow Health Ontario to engage with LGBT2SQ communities and other stakeholders across Ontario in meaningful ways that will impact priority setting, decision-making, and focuses of work. The successful incumbent will work with community stakeholders (e.g. regional and provincial partners) to identify potential in-person and virtual or online opportunities for collaboration and coordination on engagement initiatives.

As appropriate, the Community Engagement Coordinator will use community development approaches to work with stakeholder groups to take action on priority issues identified through engagement processes. In addition, they will support other health organizations through providing advice, consultation, and/ or trainings on means to include LGBT2SQ communities in their own patient / client / community engagement processes.

The Coordinator will develop and maintain knowledge of groups and organizations across the province who are working on improving the health and wellbeing of LGBT2SQ people and communities.

Work is mainly performed in an office environment, however overnight travel around the province will be required. Rainbow Health Ontario is a community program, therefore work outside of normal working hours may be required.

Qualifications  Required:

  • Undergraduate degree in a relevant field or equivalent professional work experience in a health or social services related organization; a master’s degree is an asset.
  • 5 years’ experience in strategic and tactical community engagement, community development and in leading and supporting multi-sectoral, multi-stakeholder partnerships.
  • Demonstrated ability to co-design, coordinate and evaluate community engagement and community develop projects.
  • Proven ability to establish and foster strong and effective partnerships with key stakeholder across on Ontario, including organizations serving Indigenous communities, Francophone communities, ethno-racial communities, newcomers to Canada, and marginalized trans people, as well as directly with these communities.
  • Bilingual, French and English, (spoken and written) is strongly preferred. Additional languages are an asset.
  • Driver’s license required.
  • Knowledge of and training in community / public engagement, community development, or community-based participatory action research processes an asset.
  • Knowledge of the Ontario health and social systems; ability to speak to the health, health care, and social issues faced by diverse LGBT2SQ communities and in particular trans communities in Ontario.
  • Strong interpersonal skills and ability to interact effectively with stakeholders at all levels.
  • High level of communication, negotiation and facilitation skills.
  • Ability to analyze and manage sensitive and complex community issues, including confidential information.
  • Proven experience advising senior leadership on emerging or contentious issues.
  • Effective organizational and time-management skills with the ability to manage a variety of complex projects on deadlines.
  • Demonstrates initiative and the ability to function independently, as well as a team member in a fast paced environment.
  • Strong knowledge of issues impacting Indigenous and racialized sexual minority, gender diverse, and trans people and communities in Ontario.
  • Strong knowledge of anti-racist and anti-oppressive approaches to outreach, community engagement, and community building.
  • Demonstrates commitment to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
  • Engages in ethical conduct and strives to understand and appreciate the diversity of our client/staff population and community.

We offer competitive compensation and benefits, including participation in the Healthcare of Ontario Pension Plan (HOOPP) and professional development.

As an employer, Sherbourne is dedicated to building an organization that reflects the diversity of our clients and the communities we serve. This includes diversity in languages spoken, culture, race, sexual orientation and gender identity. Requests for accommodation due to disability can be made at any stage in the recruitment process.

Application: If you are interested in this position, please forward a cover letter and resume quoting Job ID # RHO 16-1101 by December 12, 2016 via one of the methods below:



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We thank all applicants for their interest but only those selected for further consideration will be contacted. No phone calls or drop ins please.