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Community Transportation Coordination, Ontario Community Transportation Network

December 1, 2016,

1:00 to 2:30 p.m.

Community transportation (CT) refers to the services that exist within a community which are available to help meet local transportation needs. These can include: municipally-funded transportation; privately owned transportation services; volunteer driver programs; vans that not-for profit organizations own and operate for seniors or people with disabilities; shuttle buses for commuting students and workers; and other programs. The “coordination” of CT services enables people to access education, training, employment, goods (such as food and clothing), health services, social programs, entertainment, and/or other activities that they might not otherwise be able to. It is not only about meeting the mobility or transportation needs of the passenger, but about meeting broader community needs as well. It focuses on devising and delivering practical and innovative solutions to addressing community needs, while at the same time helping to combat social exclusion and improving health status, enhancing civic engagement, promoting economic generation, and achieving environmental sustainability.

This webinar will

  1. Define the scope of discussion:
    • Explain what is meant by CT “coordination
    • Present the models or types of coordination (e.g., centralized control, brokerage, voluntary cooperation)
    • Go over the steps to coordination
    • Examine the importance of coordination to meeting transportation needs
  2. Provide an overview of the issues:
    • The benefits, challenges, opportunities and trends regarding different aspects of coordination - such as intake, scheduling, dispatch, fares, and the sharing of resources
  3. Offer stories from the field:
    • Representatives from CT Link (Simcoe) will present on the what, why, who, how & when of their new program; provide details on what aspects of coordination they are engaged in; their successes/outcomes achieved to date; future plans or opportunities, and any other lessons learned - including suggestions for others who may want to undertake similar initiatives.
  4. Provide opportunities for involvement:
    • Participants will be provided with time to engage in conversation so as to ask questions and share their own experiences or stories


  • Dennis Kar, Associate, Dillon Consulting Limited
  • Irena Pozgaj-Jones, Program Supervisor, Community Programs County of Simcoe, Children and Community Services
  • Robert Soczka, Executive Director, Helping Hands Orillia
  • Moderator: Lisa Tolentino, Facilitator, Ontario Community Transportation Network

Join us for this free webinar. To learn more and register, visit