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Case Manager, Across Boundaries

An Ethnoracial Mental Health Centre

The successful candidate will provide case management to people with
severe mental health problems/serious mental illness who are mainly men
from the Caribbean  community. There will be a caseload of 15-25
and the case manager's contact with clients will take place in the
community and at times in the office. The case manager must demonstrate
a full understanding of anti-racism, awareness of mental health issues
of individuals and groups of colour - particularly as it relates to men
from the Caribbean community. Lived experience of racism and xenophobia
and an understanding of their impact on health and mental health is a


  • Proactive outreach in the Caribbean community and client identification
  • Conducting risk assessments that reflect a comprehensive holistic
    approach,  including assessing situations of high risk e.g.
    suicide, violence, psychiatric and medical emergencies
  • Direct service provision (counselling, skills and health teaching, crisis intervention)
  • Coordination of services and client advocacy
  • Monitoring and evaluation of client's condition
  • Program Support
  • Record keeping

Experience and Skills

  • Excellent communication and interpersonal skills
  • Knowledge of case management functions
  • Understanding of the concepts of client-centred relationship
  • Good English language skills (written and verbal)
  • Degree or diploma in social services or related field
  • At least two years experience in human services, preferably as a case manager
  • Strong understanding and commitment to anti-racism/ anti-oppression
  • Knowledge of Internet and Microsoft Word
  • Lived experience/in-depth knowledge of the Caribbean community
  • Ability to work independently as well as with a team
  • Second language an asset

Deadline: January 13,

Salary: $40,000

Send application to

Hiring Committee
Across Boundaries: An Ethnoracial Mental Health Centre
51 Clarkson Avenue
Toronto, ON  M6E 2T5

This is a bargaining unit position.